Contact
A real person reads everything sent to these addresses. Moneymz is small, so replies come from someone who can actually fix the problem.
Something broken, a statement that won't read, a number that looks wrong, or a billing question.
Replies within 2 working daysQuestions about what we hold, requests to access or correct it, or anything in the Privacy Policy.
Replies within 2 working daysFormal complaints under the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
Acknowledged in 24 hours, resolved in 15 days
[LEGAL ENTITY NAME]
[BUILDING, STREET]
[AREA, CITY]
[STATE — PIN CODE]
India
[CIN / REGISTRATION NUMBER]
GSTIN [GSTIN]
Phone [+91 XXXXX XXXXX]
In accordance with the Information Technology Act, 2000 and rules made under it, and the Digital Personal Data Protection Act, 2023:
[FULL NAME]
Grievance Officer, [LEGAL ENTITY NAME]
grievance@moneymz.com
[REGISTERED ADDRESS]
Complaints are acknowledged within 24 hours and resolved within 15 days of receipt. If you are not satisfied with the outcome, you may escalate to the Data Protection Board of India.
You don't need to contact us. Open Settings in the app and use "Delete All My Data" — it removes everything immediately. If you're unable to sign in, write to privacy@moneymz.com from your registered address and we'll do it for you.
Last updated [DATE].